SolanoCountyRecovers: The official website for wildfire response and recovery.

Archives: FAQs

Make Sure to:

Stay out of any building that has water around it. Keep away from loose or dangling power lines. Report them immediately to the power company. Contact your insurance agent. Do not discard damaged goods until an inventory has been taken. Save receipts for money spent relating to fire loss. Your insurance agent may provide immediate … Continued

Checking Household Items

Hazardous Materials such as household cleaning products, paint, batteries, gasoline, contaminated fuel, and damaged fuel containers need to be safely handled to protect the environment and human health. Hazardous materials such as household cleaning products, paint, batteries, gasoline, contaminated fuel, and damaged fuel containers need to be safely handled to protect the environment and human … Continued

Electrical, Plumbing and Heating Systems

Report damage to Solano County Building Division (707) 784-6765 or contact PG&E anytime at (800) 743-5000. If you see sparks, broken or frayed wires, or if you smell hot insulation, turn off the electricity at the main fuse box or circuit breaker. If there is a pool of water on the floor between you and … Continued

Check for Structural Damage

Take photographs of the damage. You may need these to substantiate insurance claims later. Check for smoke and embers throughout the home, including the attic. Report damage to Solano County Building Division (707) 784-6765 or contact PG&E anytime at (800) 743-5000. Check the outside of your home before you enter. Look for loose power lines, … Continued

Where can I get free food?

There are weekly drive-thru style distributions in locations throughout Contra Costa and Solano counties. You can pick up a box of nonperishable food and a bag of produce for each household. You do not need to be a resident of the city with the distribution to receive food. Learn more.

How do I return home safely?

When you return back to your property after a fire, be cautious of structural damage, utilities, hidden embers, and soot. Throw away food, beverages and medicine exposed to heat, smoke or soot. Food that was in the freezer can be used if it still has ice crystals on it. If not, discard it. Learn more.

How do I apply for cash assistance through CalWorks?

The California Work Opportunity and Responsibility to Kids (CalWORKs) program is a cash assistance program that provides temporary help for eligible families with (or expecting) children. If a family has little or no cash and needs housing, food, utilities, clothing or medical care, they may be eligible to receive immediate short-term help.  Families that apply … Continued

How do I get my mail?

The United States Postal Service is providing mail pick up for those displaced by wildfires. You can pick up your mail at the Fairfield Main Post Office at 600 Kentucky St. Hours for pick-up only are Monday through Friday, 9 a.m. to 5 p.m. and Saturday, 8:30 a.m. to noon. Customers are requested to provide … Continued

How do I put a hold on my mail?

USPS can hold your mail safely at your local Post Office™ facility until you return, for up to 30 days. To hold your mail longer or to reroute your mail, please sign up for a forwarding service. You can make your request up to 30 days in advance or as early as the next scheduled delivery day. … Continued

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