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What is being done to protect the water supply from contamination?

Contact your public water service provider directly for updates.

My home was deemed safe to return to, but my water is not on. What should I do?

If your home is served by a public water service provider, you will want to contact them directly for updates.

How do I find information about cell service in my area?

Comcast: Updates online at Comcast California Blog Sonic: Updates online at Sonicstatus.com (https://www.sonic.com/) AT&T: California Wildfires: Response & Live Updates PG&E: (800) 448-4743 https://www.pge.com/en_US/large-business/services/economic-development/local-partnerships/local-partnerships.page

Active Incidents

*Road Closures Map: Visit the Interactive Map and turn on All Layers by clicking the button in the upper right hand corner "Layer List" button- check the boxes for "Road Closures" Evacuation Information If you live in an area that is marked red on the evacuation map that means you must evacuate immediately. Not doing...

Financial Assistance

Financial Aid – Apply by September 30, 2020 If your home incurred major damage after the LNU, CZU, and SCU Lightening Complex Fires, you may qualify for emergency financial aid from Tzu Chi Northwest. Sign up now to get started. English and Español Food Food Bank of Contra Costa and Solano The Food Bank of...

Volunteer

Alerts

Sign up for Alert Solano, a regional emergency notification system. Sign-up on PG&E’s website to be notified about power outages. Follow Alert Solano on Facebook for updates.

Frequently Asked Questions

How do I spot and protect myself against a fraudulent contractor?

Only use contractors licensed by the state of California Get a written estimate of costs and get estimates from more than one contractor Demand and check references Ask for proof of insurance (liability and Worker’s Compensation) Insist on a written contract and refuse to sign a contract with blank spaces Get any guarantees in writing...

How do I know if a contractor is licensed?

Check with the Department of Consumer Affairs to find out how to select a licensed, qualified contractor; check the status of a contractor license; negotiate a clear contract; prevent disputes and mechanics liens; and resolve contractor disputes.

How do I get a small business disaster loan?

When a federal disaster is declared, the Small Business Association is authorized to offer low-interest disaster loans to businesses of all sizes (including landlords), private nonprofit organizations, and to individual homeowners and renters who have sustained damage. SBA disaster loans are the primary source of federal long-term disaster recovery funds for disaster damage not fully...

Do I need to file a claim or can I just rely on FEMA?

By law, FEMA cannot give you money for items that your insurance covers, (this would be considered a duplication of benefits), but FEMA may be able to help with uncompensated losses or unmet needs not covered by your insurance company. If you have not already contacted your insurance agent to file a claim, please do...

What are FEMA’s citizenship/immigration requirements?

You must be a U.S. Citizen, Non-Citizen National, or a Qualified Alien (green card) in order to be eligible for FEMA cash assistance programs.

How do I apply for FEMA?

Call 1-800-621-FEMA (3362) or visit www.DisasterAssistance.gov as soon as possible. Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 4 a.m. to 8 p.m. Pacific Daylight Time...