SolanoCountyRecovers: The official website for wildfire response and recovery.

FAQ Topic: Utilities

How do I find information about cell service in my area?

Comcast:  Updates online at Comcast California Blog Sonic:  Updates online at Sonicstatus.com (https://www.sonic.com/) AT&T:  California Wildfires: Response & Live Updates PG&E:  (800) 448-4743 https://www.pge.com/en_US/large-business/services/economic-development/local-partnerships/local-partnerships.page

How do I get my gas turned back on?

Once PG&E crews have received permission from first responders to enter an area, they begin assessments of gas infrastructure. Assessments may begin immediately and are typically completed within 24 hours. The pipeline system must be purged to remove any air before natural gas is resupplied to the line and then safely delivered to homes or … Continued

When will PG&E restore my lost power?

Once PG&E crews have received permission from first responders to enter an area, they begin the assess, repair and restoration process. When safe, the first step is damage assessment. Typically, this occurs in 12 to 24 hours. With the LNU Complex Fire, PG&E has to replace multiple power poles and has indicated the process could … Continued

How will I know if my water is contaminated?

A: Do you have a private well or public water service? If your home is served by a public water service provider, you will want to contact them directly for updates. ✔ SID: https://www.sidwater.org/ ✔ Rural North Vacaville: https://rnvwd.com/ ✔ City of Vallejo Lakes Water System https://www.cityofvallejo.net/city_hall/departments___divisions/water_department If you have a private well: There are … Continued

Is our drinking water safe?

If your home is served by a public water service provider, you will want to contact them directly for updates. SID: https://www.sidwater.org/ Rural North Vacaville: https://rnvwd.com/ City of Vallejo Lakes Water System  https://www.cityofvallejo.net/city_hall/departments___divisions/water_department If you are on a well and suspect your water supply has been contaminated, you should attempt to obtain an alternative source … Continued

Close window